ME & MY CAT

Terms of Use

Version 1.2 · Effective 28 August 2026

1. Provider and acceptance

Me & My Cat, the app and related websites (the “Service”), is provided by Giannis Ntoupis, Athens, Greece. For general or legal matters: info@meandmycat.app. For product or purchase support: support@meandmycat.app. By creating an account or using the Service after these terms are made available, you agree to them. The Service is intended for adults aged 18+.

2. Purpose

The Service organises cat information, daily observations, missions, quizzes and Academy programmes and builds an indicative behavioural picture. Some features may use AI, only when requested, for educational clarification. It does not provide veterinary diagnosis or treatment and does not replace a veterinarian or qualified professional. Seek professional help for urgent or persistent health or safety concerns.

3. Account and content

You are responsible for accurate details and account security. You retain ownership of submitted content and give us only the limited licence needed to store, synchronise, display and process it for requested features. Illegal or harmful content, third-party rights violations, access to another account and misuse are prohibited.

4. Familiarity Points and Coins

5. The only currently paid feature

We do not currently offer subscriptions. The only paid digital purchase is a virtual Coin pack through Google Play Billing. Quantity, local price, taxes and terms appear before confirmation. We do not receive card or bank-account details.

Purchased Coins are used only in Neighbourhood. Under the current model they do not expire while the account and feature remain available. Account deletion makes the balance unrecoverable and non-transferable. An approved refund, cancellation or chargeback may result in removal of the corresponding Coins.

6. What using Coins in Neighbourhood means

Using Coins increases a digital participation indicator. It is not a monetary donation, fundraiser, purchase of food or care for a specific cat, transfer to a shelter/vet, investment or tax-deductible contribution, and it does not guarantee a specific real-world action.

Any real-world care activity is carried out separately on the creator’s initiative and from general resources. Updates, photos or videos describe verified actions that have actually occurred; they do not turn Coins into money or donations.

7. Refunds and consumer rights

You may request a Google Play refund through Google Play or contact support@meandmycat.app. Eligibility depends on law, Google Play rules and the circumstances. Mandatory remedies remain available where digital content is defective, unavailable or not as described. Loss of any withdrawal right for immediately supplied digital content applies only after the required express consent and acknowledgement at checkout.

8. Availability, liability and intellectual property

We do not guarantee uninterrupted operation. Features may be maintained or changed for security, compliance or improvement, with notice and remedies required by law for purchased content. We do not exclude liability or rights that cannot legally be excluded.

The design, copy, missions, quizzes, Academies, artwork and software are protected. You receive a personal, limited, non-transferable licence. Copying, resale, reverse engineering or commercial exploitation is prohibited except where permitted by law.

9. Privacy, deletion and law

See the Privacy Policy and account-deletion instructions. We may restrict an account for a serious breach, fraud or security risk, subject to applicable law.

Greek law applies without depriving you of mandatory consumer protection or competent courts at your place of residence where EU or local law provides them. We will provide appropriate notice of material changes where required.